WELCOME TO OUR WEBSITE – Data protection is particularly important to Lich & Raiser GbR (IT-FIRMENSUPPORT.DE). The use of the IT-FIRMENSUPPORT.DE website by Lich & Raiser GbR is generally possible without providing any personal data. If a data subject wishes to use our company's special services via our website, processing of personal data may be necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, for example the name, address, email address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in accordance with those for Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) applicable country-specific data protection regulations. With this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Data subjects are also informed about their rights by means of this data protection declaration.

As the controller, Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) has implemented numerous technical and organizational measures to ensure the most complete protection possible for the personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us in alternative ways, for example by telephone.

  1. The definitions
    The data protection declaration of Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) is based on the terminology used by the European directors and regulators when issuing the General Data Protection Regulation (GDPR). were used. Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance. In this data protection declaration, we use the following terms, among others:
    a) Personal data
    Personal data is all information that relates to an identified or identifiable natural person (hereinafter referred to as "data subject"). An identifiable person is a natural person who, directly or indirectly, in particular by assigning an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics, expresses the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person, can be identified.
    b) Data subject
    Data subject is any identified or identifiable natural person whose personal data are processed by the controller .
    c) Processing
    Processing is any process or series of processes carried out with or without the help of automated processes in connection with personal data such as the collection, recording, organization, organization, storage, adaptation or modification , reading, querying, using, Disclosure through transmission, distribution or another form of provision, comparison or linking, restriction, deletion or destruction.
    d) Restriction of processing
    Restriction of processing is the marking of stored personal data with the The aim is to limit their future processing.
    e) Profiling
    Profiling is any type of automated processing of personal data, which consists in the fact that this personal data is used to identify certain personal aspects related to a natural person, to evaluate, in particular to analyze or predict aspects relating to work performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location of this natural person.
    f) Pseudonymization
    Pseudonymization is the processing of personal data in a way on welc he personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organizational measures that ensure that the personal data are not assigned to an identified or identifiable natural person.
    g) The person responsible or the person responsible for the processing
    The person responsible or the person responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or together with others, decides on the purposes and means of processing personal data . If the purposes and means of this processing are specified by Union law or the law of the Member States, the person responsible or the specific criteria for naming them can be provided according to Union law or the law of the Member States.
    h) Processor is processor a natural or legal person, public authority, agency or other body that processes personal data on behalf of the person responsible.
    i) Recipient or recipient is a natural or legal person, public authority, agency or other body that discloses personal data regardless of whether it is a third party or not. However, authorities that may receive personal data as part of a specific investigation mandate under Union law or the law of the member states are not considered recipients.
    j) Third party
    third party is a natural or legal person, public authority, agency or other body apart from the data subject, the controller, the processor and the persons who are authorized under the direct responsibility of the controller or the processor to process the personal data.
    k) Consent
    Consent is voluntary by the data subject for the specific case, in an informed manner and unequivocally expressed will
  2. Name and address of the controller
    Responsible within the meaning of the General Data Protection Regulation, other data protection laws applicable in the member states of the European Union and other provisions with data protection character is:

    Lich & Raiser GbR (IT-FIRMENSUPPORT.DE)
    Bahnhofstr. 18
    93047 Regensburg
    Germany
    Tel: 0941/59997240
    Mail: info@it-firmensupport.de
    Website: it-firmensupport.de
  3. Cookies
    Our website does not use (set) cookies.
  4. Collection of general data and information (server log files)
    The website of Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server's log files. The following can be recorded: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that use an accessing system on our website can be controlled, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information that serves to avert risks in the event of attacks on our information technology systems.
    When using this general data and information, Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) does not draw any conclusions about the person concerned. Rather, this information is required to (1) deliver the content of our website correctly, (2) optimize the content of our website and the advertising for it, (3) to ensure the long-term functionality of our information technology systems and the technology of our website and ( 4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack. This anonymously collected data and information is therefore statistically evaluated by Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) on the one hand and also with the aim of increasing data protection and data security in our company in order to ultimately provide an optimal level of protection for us ensure processed personal data. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
  5. Collection and processing when using the contact form
    When using the contact form, Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) collects and processes your personal data (name, email address, message text) only to the extent that you provide. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 (1) lit. a GDPR with your consent.
    You can revoke your consent at any time by notifying us without affecting the lawfulness of the processing carried out based on your consent until you revoke it. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.
  6. Routine deletion and blocking of personal data
    The data controller processes and stores personal data of the data subject only for the period necessary to achieve the storage purpose or if this is done by the European directive and regulation giver or another legislator in laws or regulations, which of the data controller subject, was provided.
    If the storage purpose ceases to apply or if a storage period stipulated by the European directive and regulation provider or another responsible legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
  7. Rights of the data subject
    a) Right to confirmation
    Every data subject has the right granted by the European directive and regulatory authority to request confirmation from the data controller as to whether personal data relating to them are being processed. If a data subject wishes to exercise this right of confirmation, they can contact an employee of the controller at any time.
    b) Right to information
    Any person affected by the processing of personal data has the right granted by the European directive and regulation giver to receive free of charge information about the personal data stored about him and a copy of this information from the controller at any time. Furthermore, the European guideline and regulatory authority has given the data subject access to the following information:
    the processing purposes
    the categories of personal data that are processed
    the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular for recipients in third countries or with international organizations
    if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
    the existence of a right to correction or deletion of the personal data concerning them or to restriction of processing by the person responsible or a right to object to this processing
    the right to lodge a complaint with a supervisory authority
    if the personal data is not collected from the data subject: all available information about the origin of the data
    the existence of automated decision-making, including profiling, in accordance with Article 22 Paragraph 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject
    The data subject also has the right to information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to receive information about the appropriate guarantees in connection with the transfer.
    If a data subject wishes to exercise this right to information, they can contact an employee of the controller at any time.
    c) Right to rectification
    Any person affected by the processing of personal data has the right granted by the European directive and regulation giver to request the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, also by means of a supplementary statement, taking into account the purposes of the processing.
    If a data subject wishes to exercise this right of correction, they can contact an employee of the controller at any time.
    d) Right to erasure (right to be forgotten)
    Any person affected by the processing of personal data has the right granted by the European directive and regulation giver to demand from the responsible person that the personal data concerning them be deleted immediately if one of the following reasons applies and if the processing is not necessary:
    The personal data were collected for such purposes or processed in any other way for which they are no longer necessary.
    The data subject withdraws their consent on which the processing was based in accordance with Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR and there is no other legal basis for the processing.
    The data subject objects to the processing in accordance with Article 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing in accordance with Article 21 (2) GDPR Processing one.
    The personal data was processed illegally.
    The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the controller is subject.
    The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.
    If one of the above reasons applies and a data subject wishes to have personal data stored by Lich & Raiser GbR deleted, they can contact an employee of the controller at any time. The employee of Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) will arrange for the request for deletion to be complied with immediately.
    If the personal data were made public by Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) and our company is responsible as a responsible person pursuant to Art. 17 Para. 1 GDPR, the Lich & Raiser GbR undertakes Taking into account the available technology and implementation costs, appropriate measures, including technical ones, to inform other data controllers who process the published personal data that the data subject has deleted all links from these other data controllers has requested this personal data or copies or replications of this personal data, as far as the processing is not necessary. The employee of Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) will arrange the necessary in individual cases.
    e) Right to restriction of processing
    Any person affected by the processing of personal data has the right granted by the European directive and regulation giver to request the controller to restrict processing if one of the following conditions is met:
    The data subject disputes the accuracy of the personal data for a period of time that enables the person responsible to check the accuracy of the personal data.
    The processing is unlawful, the data subject refuses to delete the personal data and instead requests that the use of the personal data be restricted.
    The controller no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims.
    The data subject has objected to processing in accordance with Art. 21 para. 1 GDPR and it is not yet clear whether the legitimate reasons of the person responsible outweigh those of the data subject.
    If one of the above requirements is met and a data subject wishes to request the restriction of personal data stored by Lich & Raiser GbR (IT-FIRMENSUPPORT.DE), they can contact an employee of the for processing at any time Turn responsible. The employee of Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) will arrange for the processing to be restricted.
    f) Right to data portability
    Each person affected by the processing of personal data has the right granted by the European directive and regulation giver to receive the personal data concerning them, which were provided to a responsible person by the data subject, in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent in accordance with Art. 6 Para. 1 Letter a GDPR or Art. 9 Para . 2 letter a GDPR or on a contract in accordance with Art. 6 para. 1 letter b GDPR and the processing is carried out using automated processes, unless the processing is necessary for the performance of a task that is in the public interest or in the exercise of official authority, which has been transferred to the person responsible.
    Furthermore, when exercising their right to data portability in accordance with Art. 20 Para. 1 GDPR, the data subject has the right to have the personal data transferred directly from one person responsible to another, insofar as this is technically feasible and if so this does not affect the rights and freedoms of other people.
    In order to assert the right to data portability, the person concerned can contact an employee of Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) at any time.
    g) Right to object
    Any person affected by the processing of personal data has the right granted by the European directive and regulation giver, for reasons arising from their particular situation, at any time against the processing of personal data concerning them, which is based on Art. 6 Para. 1 Letter e or f DS-GVO takes place to object. This also applies to profiling based on these provisions.
    Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) no longer processes the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the person concerned, or the processing serves to assert, exercise or defend legal claims.
    If Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) processes personal data in order to operate direct mail, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling insofar as it is connected to such direct advertising. If the data subject objects to Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) for processing for direct marketing purposes, Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) will no longer process the personal data for these purposes.
    In addition, the person concerned has the right, for reasons arising from their particular situation, to object to the processing of personal data relating to them at Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 GDPR, to object, unless such processing is necessary to fulfill a task in the public interest.
    To exercise the right to object, the data subject can directly contact any Lich & Raiser GbR employee (IT-FIRMENSUPPORT.DE) or another employee. The data subject is also free to exercise their right to object in connection with the use of information society services, regardless of Directive 2002/58 / EC, using automated procedures that use technical specifications.
    h) Automated decisions in individual cases including profiling
    Any person affected by the processing of personal data has the right granted by the European directors and regulators not to be subjected to a decision based solely on automated processing - including profiling - which has a legal effect on them or similarly significantly affects them, if the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is permissible on the basis of Union or Member State law to which the controller is subject and this legislation takes appropriate measures to protect the rights and freedoms as well as the legitimate interests of the data subject or (3) with the express consent of the data subject.
    If the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the person responsible or (2) it is made with the express consent of the data subject, Lich & Raiser GbR (IT-FIRMENSUPPORT.DE) takes appropriate measures to protect the rights and freedoms as well as the legitimate interests of the data subject, which includes at least the right to obtain the intervention of a person on the part of the person responsible, to state their own position and to contest the decision.
    If the data subject wishes to assert rights in relation to automated decisions, they can contact an employee of the controller at any time.
    i) Right to withdraw consent under data protection law
    Any person affected by the processing of personal data has the right granted by the European directive and regulation giver to revoke their consent to the processing of personal data at any time.
    If the data subject wishes to exercise their right to withdraw consent, they can contact an employee of the controller at any time.
  8. SSL encryption
    This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser line.
    If SSL encryption is activated, the data that you transmit to us cannot be read by third parties.
  9. Data transmission when concluding a contract for services and digital content
    We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned with the payment processing.
    A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without express consent, for example for advertising purposes.
  10. Privacy and social media notice
    The website of IT-FIRMENSUPPORT.DE (Lich & Raiser GbR) is supplemented by official social media channels on social media. Social media icons are integrated on the websites of IT-FIRMENSUPPORT.DE (Lich & Raiser GbR), through which users are redirected to the social media services. Only when you click on a corresponding offer will data be transmitted to the provider. The social media services use and process users' data for their own business purposes. Information on the data protection guidelines and options for protecting privacy can be found on the website of the respective provider. IT-FIRMENSUPPORT.DE (Lich & Raiser GbR) has no influence on the processing, deletion and storage of this data.
    Facebook: facebook.com/about/privacy
    Linkedin: linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy
  11. Affiliate links and advertising
    We place affiliate and advertising links or banners to certain third-party providers on our website. With these links / banners, we generate income (reimbursement of advertising costs) if purchases are made from the respective third-party provider via this link / banner or if the website is accessed. The third-party provider can use cookies to be able to find the origin of the orders or the call. However, this has no effect on the use of our website and in particular does not constitute a purchase obligation. Set affiliate and advertising links or banners should only serve to make your purchase easier. In addition, the respective data protection regulations of the third party providers apply.
    On our website we use various links to Digistore24 offers. The purpose of the links is to draw your attention to products that are of interest to you. Some of these links are links to the digistore24.com domain from Digistore24 GmbH. If you click on one of the links, you call up a website on the Digistore24 server. Our server does not transmit any data to Digistore24 in this context, but the data is - as with every website call - transferred from your web browser to Digistore24. We have no influence on the extent to which your web browser transfers data to Digistore24. Please take further information on the scope of Digistore24 with data from website visits to the privacy policy of Digistore24: digistore24.com/dataschutz
  12. Google Fonts
    This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts, to reduce the server load and thus a lower loading time. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of my online offers, in particular the recognition in the context of my corporate identity. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
    Google itself writes on this page: Use of Google Fonts is unauthenticated. No cookies are sent by website visitors to the Google Fonts API. Requests to the Google Fonts API are made to resource-specific domains, such as fonts.googleapis.com or fonts.gstatic.com, so that your requests for fonts are separate from and do not contain any credentials you send to google.com while using other Google services that are authenticated, such as Gmail.
    This means that the use of Google Fonts is not monitored. No website visitor cookies are sent to the Google Fonts API. Inquiries to the Google Fonts API are made to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. This does not contain confidential information and is transmitted separately from information that you transmit to Google when you use services such as Gmail.
    If your browser does not support web fonts, a standard font will be used by your computer. You can find more information about Google Web Fonts at developers.google.com/fonts/faq and in Google’s privacy policy: google.com/policies/privacy/.
  13. Legal basis for processing
    Art. 6 I lit. a GDPR serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of any other service or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as to fulfill tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our company were injured and his name, age, health insurance data or other vital information had to be passed on to a doctor, a hospital or other third parties. Then the processing would be based on Art. 6 I lit. d GDPR are based.
    Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if processing is necessary to safeguard the legitimate interests of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not outweigh them. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator. In this respect, he took the view that a legitimate interest could be assumed if the data subject is a customer of the person responsible (recital 47 sentence 2 GDPR).
  14. Legitimate interests in the processing that are being pursued by the controller or a third party
    Is the processing of personal data based on Article 6 I lit. f GDPR is our legitimate interest in carrying out our business for the benefit of all our employees and our shareholders.
  15. Duration for which the personal data is stored
    The criterion for the duration of the storage of personal data is the respective statutory retention period. After the deadline has expired, the corresponding data will be routinely deleted, provided that it is no longer required to fulfill or initiate a contract.
  16. Legal or contractual regulations for the provision of personal data; Necessity for the conclusion of the contract; Obligation of the data subject to provide the personal data; possible consequences of not providing
    We will inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information about the contract partner).
    Sometimes it may be necessary to conclude a contract that a data subject provides us with personal data that we subsequently have to process. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with them. Failure to provide personal data would result in the contract not being concluded with the person concerned.
    Before the data subject provides personal data, the data subject must contact one of our employees. Our employee clarifies the person concerned on a case-by-case basis whether the provision of the personal data is required by law or contract or is required for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of not providing the personal data.
  17. Existing automated decision making
    As a responsible company, we do not use automatic decision-making or profiling. This data protection declaration was created by the data protection declaration generator DGD Deutsche Gesellschaft für Datenschutz GmbH and edited by Lich & Raiser GbR (IT-FIRMENSUPPORT.DE).